SAVID Dress Shirts
Refund & Return Policy
Effective Date: May 12, 2026 | Last Updated: May 12, 2026
You have 14 days from delivery to request a return or size exchange for unworn, unwashed product with tags attached (customer pays return shipping + 15% restocking fee). If your product arrives damaged or defective, contact us within 7 days of delivery for a replacement. Refunds are available at SAVID Dress Shirts' sole discretion after replacement has been attempted.
- Returns accepted within 14 calendar days of delivery.
- Product must be unworn, unwashed, and in original condition with tags attached.
- All original accessories, documentation, and packaging must be included.
- Return Merchandise Authorization (RMA) number is required before shipping.
- Customer is responsible for return shipping costs.
- A 15% restocking fee will be deducted from the refund.
- Original shipping charges are non-refundable.
- Approved refunds are processed within 5–10 business days.
- Exchange requests must be made within 14 days of delivery.
- Items must be unworn, unwashed, and have all tags attached.
- An RMA number is required before returning the item.
- Customer pays return shipping for the original item.
- Replacement shipping within the United States is free.
- No restocking fee applies to size exchanges.
- Limited to one exchange per order.
- If replacement stock is unavailable, customers may wait for restock or request a refund (excluding original shipping).
- Claims must be submitted within 7 calendar days of delivery.
- Photographic evidence of damage is required.
- Order number, purchaser email, and customer name must be provided.
- Item must remain largely unworn and unwashed.
- A prepaid return label may be provided if return is required.
- One replacement request is allowed per order.
- Approved claims receive a free replacement product.
- Responses are typically provided within 10 business days.
- Replacement of defective or incorrect garment.
- Exchange for a different size or variant.
- Return for refund (subject to restocking fee and shipping costs).
- Refund at SAVID Dress Shirts' sole discretion in exceptional circumstances.
Refunds outside the standard return policy are granted only at SAVID Dress Shirts' discretion. In most cases, a replacement or exchange will be attempted before a refund is considered. Approved refunds are issued to the original payment method within 5–10 business days.
- Items that have been worn, washed, altered, stained, or damaged.
- Requests submitted after the applicable return or claim window.
- Products returned without a valid RMA number.
- Normal wear and tear.
- Damage caused by improper care, laundering, or misuse.
- Damage resulting from tailoring or alterations.
- Minor cosmetic imperfections that do not affect functionality.
- Subjective fit preferences not related to manufacturing defects.
- Color differences caused by monitor settings or photography.
- Lost or stolen packages marked as delivered by the carrier.
- Orders shipped to an incorrect address supplied by the customer.
International orders follow the same return, exchange, and damaged-on-arrival timelines. Customers are responsible for customs duties, taxes, and brokerage fees imposed by their country. These charges are non-refundable.
Products returned without a valid RMA number may be refused or held for up to 14 days pending resolution. SAVID Dress Shirts is not responsible for unauthorized return shipments.
Original shipping fees are non-refundable unless SAVID Dress Shirts cancels the order before shipment due to a company-side error.
Email: saviddressshirt@gmail.com
Use the subject line: Return Request, Size Exchange, or Damaged on Arrival.
Include your order number, email address used for purchase, full name, and description of the issue. Damaged item claims must also include photographs.
- Returns: Within 14 days, unworn and unwashed, subject to a 15% restocking fee.
- Size Exchanges: Within 14 days, customer pays return shipping.
- Damaged Items: Report within 7 days with photographs.
- Refund Requests: Usually considered after replacement or exchange options.
- Return Shipping: Paid by the customer except for approved damaged-on-arrival claims.